Mindfully Formulated for Families by Dr. Thornburg

Return Policy

Returns

We offer a 30 day money back guarantee on unopened like-new products. Unfortunately, you will be responsible for the return shipment costs.

We do our best to find products that are natural, free of common allergens, tested for purity, and tested for potency. We understand that everyone’s body will react differently to vitamins and nutritional supplements. Therefore, we offer a 30 day window to return your product for any reason after it has been opened for the same value in store credit. Just send us your opened product and tell us why you are returning it and we will give you a store credit for the same amount paid. Unfortunately you will be responsible for the shipping of returns. Those found abusing our policy on opened products may be refused store credit at any time.

To complete your return, we require a receipt or proof of purchase and the reasons for your return.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and how the refund will be applied.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@drthornburgwellness.com

Sale items (if applicable)

Products purchased at sale price will be refunded/credited at the same price.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@iwdcanada.com and send your item to: 5500 Bryson Drive Suite 301 Naples Florida US 34109.

Shipping

To return your product, you should mail your product to: 5500 Bryson Drive Suite 301 Naples Florida US 34109.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.